2008 Patient Survey On Our Services

• 100% thought that the convenience of home refills were much better than refills at a physician's office.
• 89% thought that BHI's response time was better than that of a physician's office.
• 92% thought that their access to BHI's Pharmacist was better than the former compounding pharmacy.
• 95% felt their feelings of safety was better now that they were getting their refills at home.
• 80% of the Patients felt that their quality of life since switching to BHI's home care greatly improved.
• 90% of the patients surveyed gave a high rating to their overall experience with BHI's pump program.
• 90% of the patients thought the process of titrations and refills at home was much better than traveling to a physician's office.
• 86% thought that BHI's Monitoring Center was better in dealing with their routine issues (refill dates, dosage increase/decrease) as compared to the physician's office.
• 85% thought the process of troubleshooting at home utilizing BHI's Monitoring Center and Nursing Staff was better than calling a physician's office.